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FAQ
FAQ
Here are some of our frequently asked questions.
Q: What is the difference between Zinc Oxide and Non Nano Zinc Oxide?
A: “Non-nano” and “nano” refer to the size of the particles of zinc oxide. The range for “non-nano” is 100 nanometers (nm) or greater, while “nano” zinc oxide is typically 10-20 nm in size. Non-nano zinc oxide sunscreen is a much safer option to use because it means that the zinc oxide particles will not enter into your bloodstream or lungs.
Q: Are your products really all organic?
A: Yes. All of our products are organic.
Q: Are you really putting all the ingredients on the labels? There aren’t very many!
A: Yes. We are putting all of the ingredients on the labels. We keep it as simple and basic as possible, while still nourishing your skin.
Q: Are you part of a big company or corporation?
A: No. We are a small private business.
Q: What is your return policy?
A: Visit returns and exchanges for more information.
Q: Which payment method do you accept?
A: Credit cards and PayPal.
Q: Where are you located?
A: Sedona, Arizona
Q: When will I receive my order?
A: Usually you will receive your order within a few days to a week and a half. It just depends on USPS.
Q: Do you have gift cards?
A: Unfortunately, we do not have gift cards at this time. Perhaps in the future.
Q: What if I didn’t find my question here?
A: Feel free to contact us at support@apothicare.com.